AI tools are not 100% reliable. Because AI answers are only as good as the questions you ask.
It can be tough to figure out how your team can use AI effectively.
When experimenting with ChatGPT (or Gemini, or any other LLM), many people intuitively use it as Google, i.e searching for information.
One of the most important business lessons is that game-changing disruption doesn’t come from a much better product, because that is just competition doing its job (think Google vs Altavista, or Bing’s failure to dethrone Google).